Applications Analyst

Applications Analyst

HomeCareers

Fixed term contract – 12 months
£32,430 – £43,860 + benefits
Location: Hounslow (but currently remote)

We’re more than digital. We’re improving lives.

Your task is to support the management of our applications throughout their life, making sure the organisation maximises its investment in our line of business systems and ensuring that they meet the needs of all of our users.

You’ll be part of an established, user-focused application support and development service, responding to issues and helping to resolve problems. You will provide colleagues throughout the organisation with expert support and guidance in the use of their applications, and you will help to identify opportunities for improvements.

We’re looking for someone with experience in a similar role supporting and developing portfolios of multiple applications, with deep knowledge of at least one major system. You’re adept at juggling support requests at the same time as implementing change through controlled processes, you enjoy helping users with your excellent customer care and communication, and you love using your flare for problem-solving to troubleshoot complex issues.

In return for your skills, we can offer the chance to be part of an inclusive team, within an incredible borough. Hounslow has green spaces, unique history, cosmopolitan hubs and fantastic transport links – in short, it’s unlike anywhere else. At the heart of all this is our council, offering flexible working, career development and a whole range of generous benefits.  

Join us at the forefront of innovation and use your skills to make a positive impact.    

Although we are currently working remotely, it is important that you will be able to travel to Hounslow when required after restrictions are lifted. 

You must be eligible to work in the UK.  

Find out more

Read the role profile for further information about the role and what we’re looking for from candidates.

Key dates

Closing date for applications: 23:59 on Sunday 21st March 2021  
Interview dates (provisional): from week commencing 6th April 2021 

We reserve the right to close this vacancy once a sufficient number of applications has been received, so please submit your application as soon as possible.

How to apply

We are partnering with Penna and you’ll be redirected to their applications website where you will be asked to:

  • register your details on the site 
  • upload your CV 
  • upload your supporting statement – please explain why you are interested in this position, what attracts you to working for the London Borough of Hounslow and what you can bring to the role

If you have any issues reading the role profile or would like a version in an alternative format, please contact us at: digital.careers@hounslow.gov.uk.


We’re currently recruiting to several different roles – view all of them.