Blog

Our first ever Digital

Wow, what an incredible month November was.  What started as an idea at the beginning of September turned into a 4-week reality and now it ...

Customer service in

Listening to our customer views is so important – the teams have done a fantastic job during the crisis and informal feedback has been great, but it is so valuable to get feedback from ...

Hounslow Digital

Around this time last year, I had just graduated from university and I was very uncertain about my career. Certainly, many fresh graduates have fears that ...

Designing our digitally

Designing our digitally-optimised future services It has been an intense but exciting six months since Hounslow’s new Digital Strategy, a central plank in how we ...

Cognitive shade

As Head of Digital Services at Hounslow, continuing to look after our colleague’s mental health has been critical. The Digital and IT teams were amongst the first to be sent home ...
Research Planning Session

Children’s Safeguarding

The Children’s Safeguarding project is a new way of working for Hounslow, supporting our One Hounslow transformation. Martin Forshaw, the service Assistant Director, was the ...

Filter blog posts by category

Filter blog posts by date