Understanding Data
As part of the digital strategy, the London Borough of Hounslow (LBH) now have a Data Science and Data Quality Team. We interviewed the team ...
Service Design –
Helping design services to make them user centred and easy to use is what we do in the Service Design team. Recently, some of our colleagues ...
Hounslow and Open Data
The London Borough of Hounslow is committed to playing a full part in the local government open data agenda. Here we outline the essential elements ...
New online Registrar
Sue Hayter – Assistant Director of Customers, Libraries, Registrations and Culture tells us about the new online Registrar Services. Previously, residents would have to call ...
Service Design –
LBH is taking Service design seriously – setting up a dedicated team to help deliver services. So, what is Service design, well it is what ...
How to get the most out
By Anna Trichkine, Data Quality Lead During a period of change, surveys are a go to tool. If my own experience is anything to go ...