This is Hounslow.Digital
Our vision is to create connected and inclusive communities in Hounslow supported by innovative and digitally-optimised services.
Latest Posts
Hounslow Gets Digital
Last month I had my first experience of Hounslow Gets Digital, having started working...
The importance of Data Storytelling
In the age of big data, it’s not enough to simply collect and analyse...
Inspiring our future generation of technicians and engineers
Our children are our future councillors, business leaders, innovators and so much more but...
Digital inclusion in Hounslow during 2022
I wrote this blog back in November 2021 Digital Inclusion in Hounslow – Hounslow.Digital...
Getting back to the office
At Hounslow we are starting to get back to to more regular ways of...
Digital life hacks
Those tricks you love to make life easy We hope some of the following...
Exploring Hounslow in forms of a Scavenger Hunt
Data Science & Quality team venturing out into the borough...
My First 3 Months as a Cyber Security Apprentice
Short Background I’ve been interested in technology my whole life, did ICT for GCSEs...
Exploring Hounslow’s Air Quality Data
Why Air Quality matters? It is a known fact that poor air quality is...
Building the foundations for Digital Transformation
At Hounslow we are well on the way with all kinds of exciting work...
World Business Relationship Management (BRM) Week
Did you know it’s World BRM Week? Within Digital and IT, as part of...
Time to Talk day 2022
I did an article in August 2020 around mental health in Digital teams –...
It couldn’t happen to me
Did you know that people are more likely to be a victim of fraud...
Digital Inclusion in Hounslow
During the last 18 months Digital inclusion challenges have been magnified which has given...
Digital Festival 2021
The wait is almost over… Digital Festival Hounslow begins on Monday 1 November and...
What is user research and how can you do it well?
User research allows us to move beyond assumptions to identify how we can best...
Learn Hounslow
Digital Skills Course offer for Adults Learn Hounslow is a provider of Adult and...
Inclusive design and accessibility
How to design and develop accessible websites? Understanding exactly how and why people are...
Understanding Machine Learning (ML) in 5 Minutes
By Ejaz Hussain – Lead Data Scientist What is machine learning? To make it...
Understanding Data Science and Data Quality
As part of the digital strategy, the London Borough of Hounslow (LBH) now have...
Service Design – User feedback
Helping design services to make them user centred and easy to use is what...
Hounslow and Open Data
The London Borough of Hounslow is committed to playing a full part in the...
New online Registrar Services
Sue Hayter – Assistant Director of Customers, Libraries, Registrations and Culture tells us about...
Service Design – what does this really mean for you?
LBH is taking Service design seriously – setting up a dedicated team to help...
How to get the most out of your anonymous surveys
By Anna Trichkine, Data Quality Lead During a period of change, surveys are a...
First step towards data science collaboration
By Ejaz Hussain – Data Scientist and Anna Trichkine – Data Quality Lead An...
My first three months at Hounslow
As the new Strategic Relationship and Programmes Manager at Hounslow, I have had a...
Fibre broadband in Hounslow
Current sites completed by Community Fibre as at June 2022 Community Fibre are now...
Integrated Care Partnership (ICP) digital workstream exciting developments… view from a Business Relationship Manager
by Hirva Shah hirva.shah@hounslow.gov.uk I work in the Digital and IT (D&IT) service as Business...
Green and Digital
At Hounslow there is a strong focus on the green recovery – this across...
An SMS fraud adventure
A few of us began receiving SMS based fraud messages over the last few...
Customer satisfaction
As part of our dedication to customer excellence, we recently ran our second Socitm...
Switching on Synergy for our children’s centres
On 5 November, Hounslow Children’s Centres bade farewell to EStart – a database that...
Our first ever Digital Festival Hounslow
Wow, what an incredible month November was. What started as an idea at the...
Customer service in Digital
Listening to our customer views is so important – the teams have done a fantastic job during...
Hounslow Digital Apprenticeships by Shiza Touqeer
Around this time last year, I had just graduated from university and I was...
Designing our digitally-optimised future services
Designing our digitally-optimised future services It has been an intense but exciting six months...
Cognitive shade
As Head of Digital Services at Hounslow, continuing to look after our colleague’s mental health has been critical. The Digital...
Children’s Safeguarding project – a new way of working
The Children’s Safeguarding project is a new way of working for Hounslow, supporting our...
Cyber Essentials Plus!
Digital and IT are pleased to announce that the Hounslow Council has achieved a...
Keeping things speedy…
We’ve been very fortunate in being well prepared for the whole organisation working remotely, catering...
Running a virtual workshop using MS Teams
Hounslow Leadership Group (HLG) consists of the most senior 100 managers from across Hounslow...
Hounslow’s new Community Hub call centre
As part of the Council’s response to the coronavirus we had to set up...
Hounslow Cabinet approves the Digital Strategy 2020-2025
At a meeting of Hounslow’s Cabinet on 17 March, Hounslow Council unanimously approved our...
Draft Digital Strategy
We want to hear from you about our draft digital Strategy...